Your order will be shipped with love from the steel town of Whyalla, South Australia.

You can contact us via email – info@shebrite.com.au and our helpful staff will assist you as quickly as possible.

Standard Shipping: $10 flat
Express Shipping: $15 

Yes, you can update your shipping address if your order hasn’t been processed yet.
Please contact our team as soon as possible with your new address details via email – info@shebrite.com.au
If your order has already been shipped, we’re unable to change the address.
In such cases, you may need to reach out to the carrier directly to see if they can redirect the package.

We will deliver to the address you provide when placing your order.
Please double check your details!

All our online orders will receive an order confirmation email instantly after the order has been placed.
Shipping confirmation emails are sent the day your order is shipped, which will contain your tracking information.
If you haven’t received your shipping confirmation email yet, there may be a few possibilities.
Your order may be on pre-order, as confirmed on the website at time of purchase. Be sure to check your original order confirmation, you won’t receive a shipping confirmation email until that pre-order date.
• Your email address supplied may have had a spelling error
• Double check your spam or junk folder. Our emails can sometimes end up there
• Make sure the funds have been debited from your account
If you still cannot find your confirmation email, please contact our friendly team info@shebrite.com.au with your name and the email address you used to place the order.

You've just purchased your loveable She B Rite item and you want to keep up to date with the whereabouts of your order! After we pass your order to our hard-working carriers, we will send you a shipping confirmation email which will have a ‘Track My Order’ button. This will take you directly to the tracking page so you can follow the live tracking updates!
If you are experiencing issues with the tracking link, please send our customer support team an email info@shebrite.com.au so we can get to the bottom on this for you!

We can understand your eagerness to receive your She B Rite parcel!
Delivery times may vary depending on your location and the time frames provided by the carrier.
Please note: Shipping times exclude order processing time.
• Standard Shipping: 4-10 business days after dispatch.
• Express Shipping: 1-4 business days after dispatch.

Yes, you can request a shipping upgrade if your order hasn’t been processed or dispatched yet. Please contact our support team info@shebrite.com.au as soon as possible to arrange the upgrade.
Once an order has been dispatched, we’re unable to modify the shipping option.

Although our team are very hardworking, they also need some time to re-energise!
All orders are processed Monday to Friday (excluding public holidays). Meaning if you place an order after 1pm on Friday it won't be packed until the following Monday.

We are just as excited as you are for you to receive your She B Rite products.
All deliveries from She B Rite are sent in an Australian Post envelope or satchel, depending on the size of your order.

There are several reasons why your code may not work.
Expiry date, Ineligible items in your cart, cart value are just some possible reasons.

Please contact us at info@sheberite.com.au if you continue to have trouble.

Enter your discount code in the provision for it at checkout.

Don’t stress! If you can’t add an item to your cart, it may unfortunately be a sold-out item.
Our stuff sells out fast!
Adding an item to your cart does not reserve or hold the item. It can still be purchased by other customers before you checkout and complete your order.
Try your equal-first or second-favourite item, otherwise we update our website regularly so that item you have your heart set on should be available again!

We're glad you asked! All of our items are of the highest quality but there are some Do's and Don’ts that you should follow to make sure your items stay in great condition.
DO's
• Always read and follow any instructions on the care/washing label before throwing your clothes in for a wash.
• It is always recommended to wash similar colours together like white with other white clothes and darker colours together.
• Some materials should be washed above a certain temperature, but this should be listed on the care/washing label.
• Anything with a print should always be turned inside out before washing.
DON'T's
• Try not to use too much detergent, and avoid washing powders and liquids that contain bleach.
• Don't soak items too long, especially coloured items, and never soak an item with metal trims or buttons.
• Do not iron over prints, delicate trims etc (always read the care instruction tag before ironing).
• Never leave an item to dry in the sun for too long.
These Do's and Don't are to be used as a general guide and it is always best to follow the care instructions on the label to keep your item in its best shape.